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Simple to setup with endless benefits
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Ingest variety of sources - pdfs, OCRs,
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Customized pipeline for various data types - FAQs, Long form, Manuals
Connect with your CRM
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Select one of the pre-built models for service, sales or create your own custom model
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Little to no-training required
Customize your models
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Analyze agent behaviour to improve behavoiur
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Gather insights to prevent escalations
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Collect signals to upsell, generate leads, or understand intent
Analyze and act
Unmatched control and observability
Capture custom signals
Capture what matter to you - hygiene parameters, CSAT parameters or escalation signals, fully customized
Escalation management
Identify conversations that can lead to escalations and proactively manage relationships
Pre-built models
No training or minimal training with our built-in models ready to ensure absolute adherance
Connect with your CRMs
No need to use a new tool. DocuStack consumes the recordings from your tool and populates in your CRMs making to no overhead for your teams
Ready for enterprise scale and security
Enterprise Grade Security
Robust security measures (such as dedicated clusters, SSO and more) to protect your application data.
Workspace and role management
Intuitive workspace management that enables teams to manage access to their projects and organize documents seamlessly.
Dedicated Testing Sandbox
Test and validate your applications and workflows in a secure environment before deploying in production.
Integrations and custom sources
Ingest and process different content types from various sources with ready integrations and flexible processing pipelines.